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Frequently Asked Questions

What is your shipping Policy?


When you're ready to purchase, rest assured that I will carefully package your art to ensure a safe journey. For original artwork, I use Canada Post and will ship your original art with 2-10 days. In most cases, I will be providing you with a tracking number. Shipping costs are presented during the check out process. If you live in Mississauga or the surrounding area, I'll be happy to deliver your art to you in person. At the moment, I'm only shipping originals to Canada and the US. If you're from outside this area and would like to purchase an original, shoot me an email and I'll see what I can do.

Should you encounter any issues, please feel free to contact me and I'll work with you to make it right.

What is your Policy on Returns/Exchanges/Refunds? 

I want my clients to be 100% thrilled with their new art. If you're not for any reason, please contact me and I'll work with you to exchange it for another piece or offer you a refund (minus shipping costs). 

How about for Prints?

For art prints, I have partnered with the Toronto firm, Print Partner. Please use this link to access information about their shipping. I monitor this account closely, so if you encounter a problem, please feel free to contact me directly.

How can I keep up with your new work?

There are a couple ways... 

• When I release a new original, I send out emails to my collectors. You can sign up for my email list if you would like notifications.


• I post (almost) weekly to my blog. I post all kinds of stuff... links I found useful or interesting, process stuff, inspiration, new works... You can sign up to get my blog posts delivered right in your inbox.


• I post a lot on social media...particularly Instagram and Facebook. Follow me there.

And if something grabs your attention? Feel free to DM me and let me know. I'm always interested.

 

What is your Privacy Policy?

As an e-commerce website, I do collect some information from my visitors. When you order a print, that information is shared with my print supplier. My hosting platform, Art Storefronts, also has access to that information. We use cookies to enable the proper functioning of the website. I have the whole thing written out, and you can read it here. Should you want your information deleted, just email me and let me know. 

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

I want my clients to be 100% thrilled with their new print or original painting. If you're not for any reason, please contact me and I'll work with you to exchange it for another piece or offer you a refund (minus shipping costs).

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

For original art, I use only artist quality paints and supports. For prints, I have partnered with Printpartner.ca. They use only archival materials, as described on their website.

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